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What your menu language reveals about guest intent
A guest who opens a menu for 20 seconds is telling you something.So is a guest who spends five minutes comparing dishes.And so is the guest who goes directly to your most expensive category.Restaurants often treat these as simple differences in attention. But they can represent something much more useful: different levels of purchase intent.Short visits can signal urgency or familiarity. Longer sessions can indicate exploration. Repeated interaction with premium categories can suggest willingness to spend.The challenge is knowing which is which, and understanding how the language and structure...
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