How Oto improves restaurant efficiency and reduces staff pressure

Common restaurant challenges (and why they happen)

Most restaurant owners and managers face the same issues every day:

Shortage of qualified staff

The industry continues to experience high turnover and a limited supply of trained employees.
This often leads to inconsistent service quality and increased workload for the team.

Time-consuming staff training

Traditional training takes time and must be repeated often.
As a result, service quality can vary depending on the shift and employee experience.

Maintaining consistent service quality

Great service requires:

• fast response times

• smooth coordination between floor and kitchen

• constant awareness of guest needs

This creates extra pressure on management and staff.

How Oto solves these problems

Oto improves the guest experience while removing repetitive tasks from the service flow.
This helps restaurants operate faster and more efficiently—especially during peak hours.

Digital QR menu with real-time updates (and multiple languages)

With Oto, restaurants can offer a QR code digital menu that is easy to manage and instantly updated.

What this enables

• highlight special offers and promotions instantly

• update prices without reprinting

• remove sold-out items in real time

• eliminate printing costs

Benefit: less waste, better control, and a modern guest experience.

Instant ordering from the guest’s phone (faster and more accurate)

Guests can place orders directly from their own devices through the digital menu.

Benefits for restaurants

• shorter waiting times

• fewer ordering mistakes

• staff saves time and focuses on service that matters (recommendations, upselling, hospitality)

Real-time staff calling (better service without frustration)

Guests can request assistance directly from the menu with one click.

Benefit:
faster service means faster table turnover and more guests served per day.

One-click bill request (smooth checkout and higher table turnover)

Checkout delays are one of the most common bottlenecks in restaurants.
With Oto, guests can request the bill instantly through the menu.

Benefits

• faster payments

• smoother guest flow

• reduced pressure on staff during busy hours

Admin dashboard and real-time restaurant monitoring

Oto includes an intuitive dashboard that allows managers to track operations in real time.

What you can monitor

• order activity and response times

• table flow and service status

• sales performance data

• staff workload and operational patterns

Benefit:
better decision-making, faster interventions, and continuous improvement based on real numbers.

Results: higher efficiency and more guests per day

By reducing waiting time and improving table turnover, restaurants can see up to a 20% increase in daily guests, depending on volume and service model.