How Oto Helps Restaurants Work Smarter, Even with Fewer Staff

The real challenges restaurants deal with today

Finding good staff is getting harder

The hospitality industry struggles with a constant lack of experienced staff. Good waiters are hard to find, and new hires need time to adapt. The result is uneven service and extra pressure on managers.

Training takes time and doesn’t guarantee consistency

Traditional training helps, but it’s slow and needs constant repetition. In practice, this means the guest experience often depends on who happens to be working that day.

Keeping service consistent is exhausting

Great service requires fast reactions, clear communication, and attention to detail. All of this adds pressure to both the team and management, especially during busy hours.

How Oto solves these problems without adding more staff

A digital menu that’s always up to date

With Oto’s digital menu, updates happen instantly. Prices, availability, specials, changes. All in real time.

What this means in practice:

• no printing costs

• no outdated menus on tables

• a modern, clear experience for guests

For many restaurants, a digital menu restaurant solution is the first step toward better organization.

Ordering directly from the QR menu

Guests can place orders straight from their phone using the QR menu.

The result:

• fewer mistakes

• less back-and-forth

• staff spend time serving, not running

“Call the waiter” without waving or waiting

One of the most appreciated features in Oto is the call the waiter button.

For guests:

• no hand waving

• no waiting to be noticed

• confidence that the request was received

For the team:

• clear, structured requests

• faster response times

• less chaos during peak hours

Faster service means tables free up sooner and turnover improves naturally.

Asking for the bill instantly

Payment is often the last friction point in the dining experience. With Oto, guests can request the bill directly from the menu.

What changes:

• smoother flow

• happier guests

• fewer stressful moments in the dining room

Data instead of guesswork

Oto comes with an admin dashboard that shows what’s really happening. Orders, requests, response times, sales.

That means:

• decisions based on facts

• quicker intervention when something slips

• continuous process improvement

What restaurants gain in the end

By reducing waiting times and organizing service better, many restaurants see:

• faster service

• more relaxed guests

• less stressed teams

• up to 20% more guests per day, without expanding space