BERD’s Hotel Use Case: One Digital Menu Across the Restaurant, Spa, Bar, Terrace, and Rooms

Arome Locale: one menu, multiple spaces, zero friction

The restaurant Arome Locale serves both hotel guests and outside visitors. Service happens across several zones: indoor dining, terrace, and bar. With a classic paper menu, this usually means:

• multiple menu versions

• wear and tear

• constant reprints

• menus going missing or getting damaged

With Oto’s digital menu, the same QR menu works everywhere. Explore Berd’s Hotel digital menu here: https://menu.otoqr.app/en/a3huPnzlO1kiHuKa

Guests scan once and get:

• a clear, image-rich menu

• instant updates

• the same experience at the table, on the terrace, or at the bar

For the team, this means less logistics and more focus on service.

The SPA: where paper menus simply don’t survive

The SPA area is a perfect example of where digital menus are not a “nice to have”, but a necessity.

Humidity, steam, water.
Paper menus don’t last. They bend, stain, tear, and need constant replacement.

With Oto QR in the SPA:

• there is nothing to damage

• the menu is always clean and readable

• guests can browse calmly from their phone

• no staff intervention is needed just to show a menu

It’s a simple solution that fits the environment naturally and removes a recurring operational headache.

Hotel rooms: the menu travels with the guest

One of the most powerful use cases at BERD’s Hotel is inside the rooms.

Guests can access the digital menu directly from their room, in five different languages. This matters, especially for international guests who want to understand what they’re ordering without guessing.

But the real advantage goes further.

With Oto, guests can:

• browse the menu at their own pace

• select dishes

• add them to the basket

• already know what they want before going to the restaurant

Some guests even call the restaurant and place the order directly from their basket, because everything is clear, structured, and available in their language.

This removes pressure from staff and makes guests feel confident and in control.

One menu, many scenarios, same experience

What makes this case stand out is not just where Oto is used, but how consistently it works across different contexts:

• dining

• relaxation

• private space

• quick decisions or slow browsing

Whether a guest is in a bathrobe at the SPA, relaxing in their room, sitting at the bar, or choosing dinner on the terrace, the experience stays the same.

Simple. Clear. Comfortable.

The result: smoother service and a better guest journey

By using one digital menu system across the hotel, BERD’s Hotel achieved:

• fewer operational issues

• no paper menus to manage or replace

• better accessibility for international guests

• guests who arrive at the restaurant already decided

• faster ordering and less back-and-forth with staff

Most importantly, Oto blends into the hotel experience without feeling intrusive. It supports service instead of complicating it.