Daily Dose Case Study: From Morning Coffee to Nightlife Powered by Oto

The challenge: A paper menu that slowed down service

Before Oto, Daily Dose relied on a basic paper menu available only in Romanian and Russian.
It worked, but it created several operational and customer experience issues.

Key limitations

• No food photos to guide guests

• Difficult to update quickly

• Frequent reprinting for seasonal items and promotions

• Extra operational costs (printing + time)

• Language barriers for international visitors

For tourists and expats, the menu was harder to navigate. This sometimes led to confusion, more questions for staff, and slower ordering.

Why Daily Dose chose Oto

Daily Dose reviewed multiple digital menu providers, but Oto became the clear winner.
The team didn’t just need a QR menu — they needed a menu that actively improved service.

What stood out about Oto

• Easy-to-use digital menu experience

• Multilingual design for international guests

• Built-in service features:

  • Call the waiter

  • Request the bill directly from the menu

These features were a perfect fit for a busy venue where staff are constantly moving between tables.

The new menu experience: Photos + languages + interactive service

With Oto, Daily Dose upgraded from a simple paper menu to a modern, interactive digital menu. You can explore Daily Dose’s full interactive menu here: https://menu.otoqr.app/en/anVz1iTbcPC5EFZj

What Daily Dose now offers with Oto

• A visually rich menu with dish photos

• Full menu access in:

  • English

  • Romanian

  • Russian

• Guests can:

  • call a waiter without searching for staff

  • request the bill instantly through the menu

What changed for guests

Guests can now clearly see what they are ordering. This reduces uncertainty and makes decision-making faster.
International guests also feel more comfortable exploring the full menu without language stress.

What changed for the team

Staff spend less time responding to repetitive questions or noticing hand signals across the room.
Instead, they can focus on faster service and a more personal experience.

Results: Faster service, better guest experience, more repeat visits

Since implementing Oto, Daily Dose has improved both service efficiency and customer satisfaction.

Reported improvements

• Shorter wait times for guests

• Smoother communication between guests and staff

• More positive feedback about convenience and speed

• Stronger customer loyalty and more repeat visitors

Daily Dose reports that Oto didn’t just modernize the menu — it helped create a more seamless dining experience while supporting the energy and pace of the venue.